What is a SOS Order?

  • It stands for "Special Order Service" available at Lowes' Home Improvement Warehouse.

How do I order an SOS Item?

  • Visit you local Lowe's® Store and speak with a sales associate. They will place the special order with us.

Will the order ship to my house or the store?

  • Your order will ship to the Lowe's® store. As soon as it arrives, Lowe's® will notify you.

Average Lead Time

  • Special orders are shipped from Atlanta, Georgia
  • Average lead time is 7-10 days.
  • Some locations may receive product faster.
  • Check with Lowe's® for pricing and availability.

Lowes' Employees:

  • We are available to take your calls Monday - Friday 9am - 5pm EST at 1-877-852-4264.
  • We encourage you to fax your order to us. Our fax number is 1-404-460-1250..

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